Guided By Principles, Driven By Trust
Code of Conduct & Ethics
At Joun Al Iraq, we are committed to delivering all projects with integrity, professionalism, and full respect for the communities in which we operate. We uphold internationally aligned standards to ensure our clients receive responsible, ethical, and high-quality services across every sector we support.
Joun Al Iraq maintains robust internal policies and governance frameworks that guide our operations, ensuring transparency, accountability, and disciplined project execution. These principles reflect our ongoing commitment to ethical conduct, legal compliance, and responsible engagement with all stakeholders.
Our Code of Conduct and Ethics ensures that we:
- Operate with integrity, transparency, and accountability at all times.
- Respect human rights and safeguard the dignity of all individuals and communities we interact with.
- Ensure compliance with Iraqi law, international regulations, and industry best practices.
- Prevent corruption, bribery, and conflicts of interest through strict internal controls and oversight.
- Foster a culture of fairness, professionalism, and responsibility among all employees and contractors.
Every project we undertake is guided by our Code of Conduct and Ethics, reinforcing our commitment to lawful, responsible, and principled business practices that protect our clients, our workforce, and our reputation.
YOUR VOICE, OUR RESPONSIBILITY
Grievances
At Joun Al Iraq, we are dedicated to maintaining a transparent, fair, and accountable workplace where employees, partners, and community members feel heard and respected.
Our Grievance Policy and Procedure provides a clear, accessible process for raising and addressing concerns related to employment, workplace conditions, compensation, health and safety, environmental practices, or compliance with company policies and legal standards.
Concerns may include:
- Misuse of company assets
- Unsafe working conditions
- Harassment or discrimination
- Unfair disciplinary actions
- Environmental impacts
- Breaches of operational or safety procedures
Accountability in Action.
Our grievance mechanism is open to both internal employees and external stakeholders—including local communities and third parties. By making our process easily accessible through site noticeboards, local offices, and distributed materials, we reinforce our commitment to openness, inclusivity, and responsible operations.
Every grievance is managed confidentially, impartially, and in accordance with applicable laws—reflecting our dedication to upholding the highest ethical and professional standards across all Joun Al Iraq operations.
Complete the form below to raise a grievance, report a concern, or submit a whistleblowing complaint—your voice will be treated with respect, fairness, and complete confidentiality.
Alternatively, you can email us directly at ethics.joun@al-joun.com